You can purchase our products online through Platinum Impex, JUMIA Ghana,  and in authorized retail outlets across the country. For bulk or B2B orders, please contact our sales team directly.

Yes. All SIGMA appliances come with a 12-month manufacturer’s warranty. Some products also include extended warranty offers. Kindly refer to the specific product warranty card or check the Warranty section of the site.

Our warranty covers manufacturing defects and functional failures not caused by misuse, unauthorized repairs, or physical damage. It does not cover consumables, accessories, or wear and tear due to normal usage.

For support, call our customer care line  to book a technician or request a repair.

Yes. We stock genuine spare parts for all SIGMA appliances. Contact our customer service or authorized service centers to check availability and request replacement parts.

We prioritize sustainability and cost-effectiveness. Most of our appliances feature energy-saving technology that helps reduce electricity consumption while maintaining top performance. Look for the energy rating label on each product.

Absolutely. Every SIGMA appliance includes a user manual in the packaging.

Returns are subject to the terms and conditions of the platform or retailer you purchased from (e.g., JUMIA). Generally, items can be returned within a specific period if they are unused, in original packaging, and accompanied by a receipt.

You can reach our customer support team via:
???? Call/WhatsApp: 0554666444
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Or connect with us on social media: @platinumimpexgh